Ordering Live Plants

You can order your plants from our Online Plants Catalogue where you can browse through the lists of plants by family and assemble your order by clicking the "Buy NOW" links by each one. Once we receive your order we will be in touch to take payment and to discuss delivery arrangements. Please do not send your credit card details as this may not be secure we will call you for them at time ordering.

Alternatively you can download our full catalogue in PDF format that is easy to print or refer to any time.

• We can deliver live herbs anywhere in the UK.
• We grow "Roots and Shoots" to ensure that the plants which you receive will be ready to plant out and raring to grow.
• All of our plants are dispatched in strong heavy-duty boxes to ensure that they arrive in as good a condition as when they were dispatched. These boxes have been specially designed for our plants, which are in effect locked into place so that they cannot move whilst in transit. Our boxes can take twelve plants.
• All plants are sent on the Monday seven days after receipt of your order, by DHL.
• Payment can be made by personal cheque payable to Laurel Farm Herbs.
• Orders accepted by e-mail, telephone or post.
• Credit cards taken.
• Minimum order is Twelve plants and then in multiples of Six.
• Carriage is charged at £9.95 per order.

Looking After Your Plants

As soon as you receive your plants please unpack them, and in the unlikely event of any damage during transit please report this to us as soon as possible. If any are damaged then they must be returned to the nursery. We pride ourselves on the service that we provide. If you have a complaint then please tell us and not your friends.

Taking Care Of Your Plants

Having unpacked your plants if it is not possible to plant out right away then keep them in a shady spot, do not over-water. In the main Herbs like the sun and not too wet a position. Stone or grit in the bottom of the planting hole will usually help, as they do not like wet roots. Always check our catalogue or label for planting instructions.

Plant Pot Size

In the main our plants are grown in 1.5 litre pots to ensure good root growth and each plant and pot is inspected prior to being sent to our customers. Some of the annuals are in smaller pots but these are not available for mail order at present as they do not fit snuggly in our special boxes.

We offer an extensive range of culinary and medicinal plants, including a variety of larger specimens for those who want "instant" results. We are also happy to grow to order and will be pleased to discuss your requirements.

Our Liability.

At our option is limited to the replacement or, at our descretion, the crediting of any payment made for the plant.

Consumer Protection ( Distance Selling ) Regulations 2000

Exceptions to the right to cancel. Herbs are treated as perishable goods therefore the seven day cooling off period does not apply to our plants.